Everything that needs handling.
Every membership begins with a conversation, and then an onboarding period in which we learn how your household runs, what your standards are, and where the friction lives. From that foundation, we build the institutional memory that makes every request faster, every outcome more precise, and every year of the partnership more valuable than the last.
The categories below describe what we handle. In practice, the boundaries between them are fluid. Your life does not organize itself into neat categories, and neither does our work.
HOME
The home is where most partnerships begin.
We coordinate tradespeople, manage seasonal maintenance schedules, oversee contractors, and make sure the small things are handled before they become larger issues. The painter arrives when it suits your schedule. The service is done before you notice it needs doing.
We source vendors without taking a markup. We bring you three qualified options and three quotes, and we let you make the decision with full information.
FAMILY
The logistics of a family are among the most time-consuming things our members manage.
We handle school registrations, tutor sourcing, childcare arrangements, holiday planning, and the administrative tasks that accumulate in a household with children. We track the dates that matter. The gift is right, the reservation is made, and the birthday is handled before it becomes the thing you nearly forgot.
TRAVEL
We plan your travel the way someone who knows your life plans it.
We know which properties match your standards, which ones you've ruled out and why, and what you actually need from a trip. We manage the itinerary, the logistics, and the contingencies. We have contacts where you need them, and we've built the itineraries to prove it.
ACCESS & EVENTS
Fifteen years of relationships with venues, teams, promoters, and private contacts across Toronto and internationally means we know who to call and how to ask.
The event that sold out months ago. The box at a marquee game. The meet and greet with the artist after the show. When it matters, we find a way.
GIFTING & SOURCING
We source gifts and hard-to-find items with the same care we bring to everything else.
We learn your taste, your recipients, and your standards over time. By the second year of a membership, most gifting requests arrive as a single sentence and leave as the right thing, delivered correctly, without further conversation.
PERSONAL ADMIN
The administrative layer of a complex life takes more time than most members realize until someone else is handling it.
We manage correspondence, coordinate across your household and support staff, maintain records of preferences and vendor relationships, and handle the ongoing administration that accumulates when a life is running at a high level.
The invisible partner in a well-run life.
Modern Concierge works with a small number of members at any time. We'll start with a conversation and if the fit is right, we'll take it from there.