INTRODUCTION
Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website or services, you agree to the terms described herein.

INFORMATION WE COLLECT
We may collect personal information, such as your name, contact details, and other relevant information, when you voluntarily provide it to us through our website, email, or other means of communication. Additionally, we may collect certain non-personal information, such as your IP address and browsing behavior, through the use of cookies or similar technologies.

USE OF PERSONAL INFORMATION
We use the personal information you provide to us for the following purposes: To communicate with you and respond to your inquiries or requests; To provide you with our concierge services and fulfill your specific requests; To personalize your experience and tailor our services to your preferences; To improve our website, services, and customer support; To send you relevant updates, newsletters, and promotional materials

SMS DATA PRIVACY
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By providing your phone number and submitting a form on our website, you consent to receive SMS messages from Modern Concierge. Message and Data Rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP to (416) 238-7611. 

DATA PROTECTION AND SECURITY
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We maintain strict confidentiality and take all reasonable precautions to ensure the security of your data.

DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of your information when it is no longer needed.

THIRD-PARTY DISCLOSURE
We do not sell, trade, or otherwise transfer your personal information, including your phone number, to any third party for any reason. We only share our members’ personal information with trusted third-party service providers with written consent from our members. This information is shared only when it is necessary to deliver the services requested by our members. All members are required to sign a Service Agreement with specific policies that apply to their membership. 

YOUR RIGHTS AND CHOICES
You have the right to access, update, or delete your personal information. You may also have the right to restrict or object to certain data processing activities. Please contact us at info@modernconcierge.com or (416) 238-7611 to exercise these rights or make any privacy-related inquiries.

UPDATES TO PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the updated version will be effective as of the date of posting.

SMS CONTENT DISCLOSURE
By providing a telephone number and submitting this form, you consent to be contacted by SMS text message. message & data rates may apply. Reply STOP to opt-out. 

CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@modernconcierge.com or (416) 238-7611.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.